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Terms of Service

These Terms of Service govern your use of the Cinva Books website and any bookkeeping, reconciliation, GST filing, cleanup, reporting, and related services provided by Cinva Books. By using this website or engaging our services, you agree to these terms.

Contents

  • 1. Acceptance of Terms
  • 2. Services
  • 3. Client Responsibilities
  • 4. Fees and Payment
  • 5. Confidentiality
  • 6. Accuracy of Records
  • 7. Tax and Filing Limitations
  • 8. Third-Party Platforms
  • 9. Intellectual Property
  • 10. Suspension or Termination
  • 11. Limitation of Liability
  • 12. Indemnity
  • 13. Website Use
  • 14. Changes to These Terms
  • 15. Governing Law
  • 16. Contact Information

1. Acceptance of Terms

By accessing this website, submitting an inquiry, or engaging Cinva Books for services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, please do not use this website or our services.

2. Services

Cinva Books provides bookkeeping and related support services, which may include account reconciliation, transaction categorization, financial record cleanup, GST support, reporting, and other administrative financial services as agreed upon with each client.

The exact scope of work for each client may vary and may be defined through a proposal, service package, email correspondence, onboarding documentation, or other written agreement.

3. Client Responsibilities

To allow us to provide accurate and timely services, you agree to:

  • Provide complete, accurate, and up-to-date financial and business information.
  • Supply requested documents and records in a timely manner.
  • Maintain access to relevant bookkeeping or accounting software where applicable.
  • Review reports, reconciliations, and filings delivered to you for accuracy.
  • Notify us promptly of changes to your business, tax status, or reporting obligations.

Delays, errors, or omissions in the information you provide may affect our ability to complete work accurately or on time.

4. Fees and Payment

Fees for services will be communicated in advance through a quote, service package, invoice, or written agreement. Unless otherwise stated, all invoices are due according to the payment terms listed on the invoice.

  • Recurring monthly services may be billed in advance or on an agreed schedule.
  • One-time cleanup or catch-up projects may require a deposit or milestone payments.
  • Late payments may result in delayed work, paused services, or additional fees where permitted.
  • You are responsible for all applicable taxes unless otherwise stated.

5. Confidentiality

We understand that bookkeeping work involves sensitive financial and business information. Cinva Books will take reasonable administrative, technical, and organizational measures to protect confidential information shared with us.

We will not disclose your confidential information except:

  • As required to deliver agreed services,
  • When disclosure is required by law, regulation, or legal process,
  • When information is shared with authorized third-party service providers used in service delivery,
  • When you have otherwise authorized the disclosure.

6. Accuracy of Records

Our services rely on the records, documents, explanations, and system access provided by you. Cinva Books is not responsible for inaccuracies arising from incomplete, delayed, incorrect, or misleading information supplied by a client or third party.

You remain responsible for final review and approval of your books, reports, submissions, and financial records unless otherwise agreed in writing.

7. Tax and Filing Limitations

Unless explicitly stated otherwise in a written agreement, Cinva Books provides bookkeeping support services and administrative assistance only. Our services do not constitute legal, audit, or independent financial advisory services.

While we may assist with GST-related preparation and filing processes, you remain responsible for reviewing submissions, confirming accuracy, and ensuring compliance with your obligations to applicable tax authorities.

Cinva Books does not guarantee any specific tax result, financial outcome, audit result, or regulatory decision.

8. Third-Party Platforms

Our services may involve the use of third-party tools and platforms such as accounting software, cloud storage, payment providers, communication tools, or tax-related portals. Your use of those services may also be subject to the terms and privacy practices of those third parties.

Cinva Books is not responsible for outages, errors, data loss, changes in functionality, or security incidents caused by third-party platforms beyond our reasonable control.

9. Intellectual Property

All content on this website, including branding, text, layout, graphics, and original materials, is the property of Cinva Books unless otherwise stated. You may not copy, reproduce, republish, or distribute website content for commercial purposes without prior written permission.

10. Suspension or Termination

Either party may terminate a service relationship in accordance with any separate written agreement in place. Where no separate agreement applies, Cinva Books may suspend or terminate services if:

  • Invoices remain unpaid,
  • Required records or cooperation are not provided,
  • There is suspected fraud, misuse, or unlawful activity,
  • Continuing the engagement would create unreasonable operational or compliance risk.

Upon termination, you remain responsible for payment for services rendered up to the termination date.

11. Limitation of Liability

To the maximum extent permitted by law, Cinva Books will not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, business interruption, or missed opportunities arising from your use of this website or our services.

Our total liability for any claim related to our services shall be limited to the amount paid by you to Cinva Books for the specific services giving rise to the claim, unless otherwise required by law.

12. Indemnity

You agree to indemnify and hold harmless Cinva Books from claims, damages, liabilities, costs, and expenses arising out of:

  • Your breach of these Terms of Service,
  • Your misuse of the website or services,
  • Inaccurate or incomplete information provided by you,
  • Your violation of any law, regulation, or third-party rights.

13. Website Use

You agree to use this website only for lawful purposes. You must not attempt to interfere with the website’s operation, gain unauthorized access to systems, submit malicious code, or use the website in a way that could harm Cinva Books or other users.

14. Changes to These Terms

Cinva Books may update these Terms of Service from time to time to reflect changes to our business, services, legal requirements, or operational practices. Updated terms will be posted on this page with a revised effective date. Continued use of the website or our services after changes are posted constitutes acceptance of the updated terms.

15. Governing Law

These Terms of Service are governed by the laws of the Province of Alberta and the applicable laws of Canada, without regard to conflict of law principles.

16. Contact Information

If you have any questions about these Terms of Service, please contact:

Cinva Books
Email: cinvabooks@gmail.com
Edmonton, Alberta, Canada

Effective Date: March 31, 2026

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